Google investigating Advert Supervisor Attain report error


Google is investigating a difficulty inflicting incomplete information in Advert Supervisor Attain experiences.

Advert Supervisor Attain experiences with dynamic date ranges like “Final week (Solar – Sat)” or “Final 93 days”, or fastened date ranges with begin or finish dates past March 20, 2024, will embody incomplete attain reporting information for any Orders or Line gadgets nonetheless actively delivering past March 20.

Why we care. Affected customers are in a position to entry Google Advert Supervisor however could not have entry to the latest information.

When will the issue be fastened? Google stated it can present an replace at 5pm ET on April 1 with extra details about this drawback.

When did the problem begin? Google confirmed that the incident started at 5.55pm ET on March 29.

What Google is saying. Google stated in an announcement:

  • “The ‘Estimated Whole Distinctive Guests’ Attain report metric is unaffected by this problem and can be utilized as an interim workaround.”
  • “This metric represents the whole distinctive customers, just like ‘Whole distinctive guests’, however as a substitute gives an estimate of distinctive guests in an effort to report an estimated attain for as many rows as potential.”

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Deep dive. Learn Google’s announcement in full for extra info.

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